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	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-ticket-form-in-wordpress-create-ticket-in-autotask/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-series-contracts-agreements-video-13/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-series-adding-reports-to-end-user-portal/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-series-self-service-portal-service-catalogue-video-19/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-reporting-and-dashboards/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-uploading-reports-to-end-user-portal/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-series-billing-plan-combinations-video-14/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-series-sales-and-opportunities-video-12/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-tracking-projects-milestones/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-series-project-management/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-full-process-creating-ticket-type-and-workflow-for-approval-ticket/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-series-ticket-approvals-video-8/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-series-workflow-video-7/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-series-ticket-rules-video-6/</loc>
		<lastmod>2026-07-25T14:49:57+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-series-video-5-email-templates/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-series-video-4-slas/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/using-chatgpt-with-halopsa/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/halo-implementation-ticket-types-part-3/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/implementing-halopsa-roles-and-service-desk/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/kanban-boards-built-into-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/implementing-halopsa-setting-up-departments-and-teams/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/securing-api-accounts-in-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/create-a-client-facing-form-in-autotask-client-portal/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-ticket-tagging/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-adding-a-time-entry-with-no-summary-notes/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-bulk-email-system-contact-group-manager/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/your-psa-is-not-a-service-desk-heres-why/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/msp-finances-ledger-or-psa/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-to-xero-integration-using-cloud-depot/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-to-qbol-integration/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/how-to-add-adding-multiple-time-entries-in-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/bulk-update-tickets-in-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/quoting-demo-with-zomentum-and-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-contract-creation-utility/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-how-to-send-password-customers-via-ticket-udf/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/tracking-domains-and-ssl-certificates-in-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/how-to-use-teams-in-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/email2at-email-parser-for-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-2021-1-updates/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/learn-how-an-msp-streamlined-his-business-with-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-customer-satisfaction-surveys-from-closed-notifications/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/using-kanban-with-autotask-in-conversation-with-matt-fox-where-he-demos-the-topleft-product/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-api-with-powershell/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-ticket-re-open-prevention/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-101-close-tickets-without-time/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/autotask-ticket-plugin-for-wordpress/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/outlook-plugin-for-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/how-to-connect-3cx-phone-to-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/creating-tickets-using-gravity-forms-in-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/billing-subsidiary-companies-in-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/using-autoforms-web-forms-with-autotask/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/how-to-use-ticket-categories-in-autotask-psa/</loc>
		<lastmod>2026-07-25T14:49:58+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/60-special-episode-recorded-live-from-the-acronis-cyberfit-summit-in-miami-with-special-guests-erick-simpson-and-pat-hurley-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/59-special-episode-recorded-live-from-the-acronis-cyberfit-summit-in-miami-ft-dave-sobel-and-karl-palachuk-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/58-the-kaseya-acquisition-of-datto-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/57-the-msp-series-special-guests-daniel-johnson-and-nate-taylor-of-machinelogic-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/56-introduction-to-the-msp-series-part-2-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/55-introduction-to-the-msp-series-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/54-autotask-work-lists-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/53-reporting-in-autotask-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/52-changing-psas-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/51-new-features-in-autotask-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/50-autotask-documentation-manager-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/49-psa-security-best-practices-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/48-autotask-implementation-series-projects-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/47-special-guests-jeff-bogaerts-and-patrick-van-beek-of-goolash-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/46-special-guest-ryan-goodman-connectbooster-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/45-autotask-implementation-series-customer-portal-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/44-autotask-implementation-series-ticket-categories-speed-codes-form-templates-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/43-autotask-queues-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/42-special-guest-roupen-egulian-cloud-depot-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/41-special-guest-daniel-welling-welling-msp-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/40-special-guest-ian-luckett-innovate-to-success-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/39-special-guest-jason-kemsley-director-of-uptime-solutions-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/38-special-guest-richard-tubb-the-it-business-growth-expert-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/37-autotask-implementation-series-service-desk-queues-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/36-special-guest-matt-takhar-ceo-of-inbay-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/35-autotask-implementation-series-revisiting-covered-topics-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/34-autotask-implementation-series-contracts-in-autotask-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/33-autotask-implementation-series-crm-sales-quotas-commissions-opportunity-categories-speed-codes-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/32-special-guest-nigel-moore-founder-of-the-tech-tribe-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/31-autotask-implementation-series-crm-opportunities-vs-quotes-tools-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/30-autotask-implementation-series-crm-sales-opportunities-quoting-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/29-autotask-implementation-series-entering-customers-contacts-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/28-autotask-implementation-series-products-services-inventory-vs-configuration-items-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/27-autotask-implementation-series-creating-users-burden-rates-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/26-autotask-implementation-series-statuses-queues-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/25-autotask-implementation-series-work-types-roles-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/24-introduction-to-autotask-implementation-series-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/23-open-discussion-all-things-psa-and-the-future-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/22-msp-profitability-webinar-with-rayanne-and-chris-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/21-interview-with-karl-palachuk-small-biz-thoughts-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/20-interview-with-wim-kerkhoff-ceo-topleft-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/19-invoice-from-psa-to-accounting-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/18-interview-with-lucas-meadowcroft-chief-visionary-officer-at-crofti-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
		<loc>https://sondelaconsulting.com/watch-listen/17-interview-with-jamie-warner-ceo-of-invarosoft-2/</loc>
		<lastmod>2026-07-27T22:12:27+00:00</lastmod>
	</url>
	<url>
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