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The pandemic has been a reality that companies around the world have shared. It required major changes in how they operate. No longer, did the status quo of having everyone work in the office make sense for everyone. Many organizations had to quickly evolve to working through remote means.

During the worst of the pandemic, it’s estimated that 70% of full-time workers were working from home. Even now that the pandemic has hit a new waning phase, remote work is still very much a reality. 92% of surveyed employees expect to still work from home at least 1 or more days per week.

This transformation has forced companies to rethink the tools and policies they use. Many have also needed to completely revamp how they work. They’ve had to switch to a cloud-based digital workspace to enable a hybrid team.

This transition has brought newfound benefits, such as:

  • Lower costs for employees and employers
  • Better employee work/life balance
  • Higher morale
  • The same or improved productivity
  • More flexibility in serving clients

But, the transition to a digital workplace has also brought challenges and risks.
These include:

  • Vulnerable networks and endpoints
  • Employees feeling disconnected
  • Communication problems
  • Difficulty tracking productivity and accountability
  • Increased risk of data breaches

20% of organizations experienced a breach during the pandemic due to a
remote worker.

Overcoming the challenges and reaping the benefits takes time and effort. It also often takes the help of a trained IT professional, so you avoid costly mistakes.

Below are some of the biggest company mistakes when building a digital workplace. For the statistics, we referenced IGLOO’s State of the Digital Workplace report.

1. Poor Cloud File Organization

When companies go virtual for their workflows, files live in a cloud-accessible environment. If those cloud storage environments aren’t well organized, it’s a problem. It can be difficult for employees to find the files they need.

About 51% of employees have avoided sharing a document with a colleague for this reason. They either couldn’t find it or thought it would be too hard to find. It’s notable that this is the highest percentage recorded for this stat in the IGLOO report. Meaning that this problem is getting worse.

Some tips for making shared cloud storage files easier to locate are:

  • Keep file structure flat (2-3 folders deep)
  • Create a consistent hierarchy and naming structure
  • Don’t create a file for fewer than 10 documents
  • Archive and delete older files monthly to reduce clutter

2. Leaving Remote Workers Out of the Conversation

No one likes to hear people start talking about something at a meeting and realize they’re lost. They missed an important piece of an earlier conversation. Many companies haven’t yet overcome in-person vs remote communication challenges.

In fact, nearly 60% of remote workers say they miss out on important information. This is because colleagues first communicated it in person. Efficiency suffers when in-office workers make decisions without regard for remote colleagues.

Managers and bosses must lead the way in changing this culture. While old habits do take a while to change, mindset can transition to be more inclusive of the hybrid world.

3. Not Addressing Unauthorized Cloud App use

Unauthorized cloud app use (also known as Shadow IT) was already a problem before the pandemic. That problem escalated once people began working from home. Which is often using their personal devices.

Over half (57%) of employees use at least one unauthorized app in their workflow. When this happens, organizations can suffer in many ways.

Some of the risks of shadow IT include:

  • Data leakage from non-secured apps
  • Data privacy compliance violations
  • Redundancies in-app use that increase costs
  • Unprotected company data due to a lack of visibility
  • The employee leaves and no one can access the data in the unauthorized app

4. Not Realizing Remote Doesn’t Always Mean From Home

Remote employees aren’t always working from home, connected to their home Wi-Fi. They may also be working from airports, hotels, a family member’s home, or local coffee shops.

Companies that don’t properly protect company data used by remote employees, can be at risk of a breach. Public networks are notorious for enabling “man-in-the-middle” attacks. This is where a hacker connects to the same public network. Then, using software can access data transmissions from others on that
network.

It’s advisable to use a business VPN for all remote work situations. VPNs are fairly inexpensive and easy to use. The employee simply enables the app on their device. The app then reroutes their data through secure, encrypted servers.

5. Using Communication Tools That Frustrate Everyone

Are virtual meetings giving your team problems? As many as 85% of remote workers say that they’ve had 1-2 meetings interrupted by technology. It’s getting so you can hardly have a virtual meeting without someone having a technical issue.

Communication is the oil that makes the engine of a digital workplace run. Effective cloud-based video calls, audio calls, and chats depend on the right technology. This facilitates a smooth experience.

Don’t rush to use just any communication tools. Take your time and test them out. Get help optimizing settings to improve your virtual meetings. Additionally, ensure your remote team has tools to foster smooth communications. This includes headsets, VoIP desk sets, webcams, etc.

Boost the Productivity of Your Hybrid Office

Reach out today to schedule a technology consultation. We can help you improve the efficiency and productivity of your digital workplace.


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This Article has been Republished with Permission from The Technology Press.

turn-on laptop displaying 97 percent battery

One of the big draws of a laptop computer is that you can use it anywhere. You don’t need to have it plugged in all the time because it has an internal battery.

Your laptop may start out with several hours of battery life when you first buy it. But the lifespan can get shorter as time goes by and battery health takes a hit. Sometimes this can be due to a lack of PC maintenance. Other times, it’s due to the environments the laptop is subject to (such as a hot car).

Seeing your laptop’s battery capacity shrink can be frustrating. But there are several things you can do to increase the time you can go without needing to plug it in.

Lower the Display Brightness

The brighter your display is, the more battery power it’s taking. Have you ever hit the automated low battery mode on a laptop? Then you know you immediately notice a difference in brightness. This is because that setting turns down the brightness. It’s one of the ways to reduce battery consumption.

You can turn down the brightness of your screen in your display settings. You can also use the brightness keys that are usually in the top row of keys on a laptop keyboard.

Reduce PC Battery Use in Power/Sleep Settings

Here’s one way to increase the time you can use your unplugged laptop without a power source. Adjust some of its power and sleep settings.

Power Settings

If you’re using Windows, open the search on the Task Bar. Type in “power settings.” This directs you to the power, sleep, and battery settings in your system settings.

Look for any tips at the top for increasing battery longevity. Such as, making the time your screen goes dark after inactivity and the time it goes to sleep the same.

Then review the settings, such as Screen and sleep, and Power mode. Find the ones that will reduce your PC’s battery consumption. This will extend the time you can go without a new charge.

Power & Battery

Enable Battery-Saver Mode

You don’t have to wait until your PC hits 10% for it to go into battery-saver mode. You can control this and enable it yourself in your system settings.

Do you know you’re going to be without a power source for a while? Put your PC in power-saver or battery-saver mode right away, so you can extend the charge as long as possible.

Use the Manufacturer’s Battery Calibration Tool

Manufacturers will have their own PC maintenance tools installed. You can use for battery calibration. Sometimes calibrating the battery can correct an issue with a battery life. Especially if life has gotten shorter than when you first purchased your laptop.

Look for a manufacturer’s built-in maintenance app. It will usually be on the Task Bar unless you’ve hidden it. When you open that, you may find that you need to do a calibration or other maintenance task.

Battery Calibration Tool

Get a Computer Tune-up

If you have processes running in the background it can sap your battery life. Processes that aren’t needed can often run anyhow. Getting a computer tune-up from your IT provider can solve a lot of different issues. This includes such as computers that get sluggish, and often, the battery life too.

Consider Using Microsoft Edge Browser for Its Efficiency Settings

If like most people, you keep a lot of browser tabs open while you’re working on your PC. They could be sapping your battery power.

Consider trying Microsoft’s Edge browser. It has been gaining in popularity ever since it incorporated the Chromium engine. This is the same one Chrome uses.

The browser has several power-saving features that you can enable in your settings. Search “sleeping tabs” in Edge settings to find these. They include:

  • Enable efficiency mode (choose from the available options)
  • Enable Sleeping Tabs and fade them when asleep
  • Choose when you would like to put inactive browser tabs to sleep to conserve battery power.
Microsoft Edge Browser Features

Turn Off Unnecessary Apps Hogging Battery Power

Check the apps that are running on your PC in the Task Manager. Do you really need them all to run when you’re unplugged and trying to conserve battery power?

Often processes that aren’t 100% necessary all the time will be running. Such as an update service or cloud storage syncing app. Close the apps you don’t need to use at that time to lengthen battery life.

Keep Your PC Out of Too Much Heat or Freezing Temps

Both excess heat and freezing temperatures can be bad for a computer. This includes shortening the battery life.

You should never leave your laptop in a car on a hot day or when it’s freezing outside. Also, it might not seem particularly hot to you, but if it’s sunny, the inside of a vehicle can heat up pretty quickly. Be aware of the temperature extremes that your laptop is subject to.

Looking for a PC Tune-Up or Battery Replacement?

We can help you with a full system tune-up or a laptop battery replacement if needed. Don’t struggle with short battery life when you can have that fixed in no time! Give us a call today and let’s chat.


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gray microsoft surface laptop computer on white table

“Hybrid office” is the new buzzword you’ll hear used in business discussions. It’s the mix of having employees both working at the office and working from home. This has become more than a buzzword and is now the reality for many companies.

There was a survey of employees with remote-capable jobs. The survey found that as of February of 2022, 42% of them were working a hybrid schedule. And 39% were working from home full time.

The global pandemic brought on this hybrid office transition. It forced companies to operate with teams that could no longer safely come to the office. During this time, employers and employees experienced the benefits of hybrid work firsthand.

These benefits of remote teams included cost savings for both workers and employers. It also allowed the company to operate with more flexibility. Improved worker morale was another advantage.

One fact surprised many employers that feared remote work would tank productivity. It actually increased in many circumstances.

63% of high-growth companies use a “productivity anywhere” hybrid work approach.

In order for hybrid teams to be productive, they need to stay connected. No matter where they work, the right technology tools should enable them.

One of the leaders in this space has been Microsoft. The company plans to add several exciting updates this year. These will provide more tools for companies to enable their hybrid teams.

Here are some of the ways you can use Microsoft 365 to optimize a productive hybrid office. Note, that some of these features are already out, and others should release later this year.

1. Microsoft Teams & Expanded Features

Microsoft Teams is much more than a team messaging app. The application combines the best features of virtual video meetings and messaging channels. It brings them together into a platform designed to be a secure online work hub.

MS Teams has come a long way in the last five years. And the company continues to add more features to enable hybrid offices. Some of the recent feature updates include:

  • The ability to do webinar registration
  • Presenter modes that provide a more professional virtual presence
  • Increased security through features like smart links and smart attachments
  • A full business VoIP phone system add-on
  • The addition of a “metaverse” component called Mesh for Teams

2. New Meeting Options for RSVP in Outlook

One of the challenges, when everyone isn’t working in the same place, is how to know when to “clock in” and “clock out.” As well as how to let colleagues know whether you are working at home next week or the office.

To help hybrid teams better coordinate, Outlook is getting an update. It will allow users to RSVP to meetings. This can let team members know whether they are attending virtually or in person.

3. Better Framing for More Engaging Meetings

One thing that can distract from the purpose of a meeting is someone’s background at home. Positioning of the camera can also be problematic. One person might have their face taking up 80% of the video screen. Another may only take up 20% because they’re sitting farther away from their PC’s camera.

A new Surface Hub 2S Smart Camera will allow for better face framing. This will affect when people are meeting virtually in Microsoft Teams. Features include adjusting the room view so people’s faces will be clearer. As well as having more consistent sizing.

The video display will also automatically adjust as people join or leave a physical room.

4. Get Better Control of Your Video Using PowerPoint to Present

People often share a screen in a video call and present a PowerPoint presentation. It can be difficult to keep everyone as engaged as when you’re presenting in person.

For example, in person, you can maintain eye contact. People can clearly see your facial expressions as you emphasize various things. That’s not always the case when presenting virtually. The app may push your video feed into a tiny box.

There’s a new upcoming feature for Teams called Cameo. It will allow you to seamlessly integrate PowerPoint with MS teams. You can decide exactly how you want your video feed to appear in relation to your presentation.

Another addition is Recording Studio. This new feature for PowerPoint allows you to record professional-looking on-demand videos. You can do it right inside the app.

Cameo
Cameo in PowerPoint & MS Teams

5. Get Help With Your Presentation Skills

Microsoft has poured a lot of AI capabilities into Microsoft 365 over the last several years. One that will soon help you deliver better virtual presentations is Speaker Coach.

This is a private and personalized coach. It can help you hone your presentation skills. This improves your switch to the differences between presenting online versus in person.

Some of the feedback it can provide include:

  • Use of repetitive language
  • Use of filler words (Ummm)
  • Speaking pace
  • Pausing for input
  • Intonation
  • Speaker overlaps
  • And more

Ask Us About Improving Your Hybrid Office Capabilities with Microsoft 365

Microsoft 365 has a ton of helpful features. But it does help to have an expert guide to help you navigate these capabilities. Contact us today to set up a chat about how Microsoft 365 can help your business grow.


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This Article has been Republished with Permission from The Technology Press.

Silver Imac on Top of Brown Wooden Table

When you see those people with two monitors, you may assume they do some specialized work that requires all that screen space, or they just really like technology.

But having the additional display real estate that a second screen provides can benefit anyone, even if you’re doing accounting or document work all day.

We get used to being boxed in by the screen size we have. This can lead to us struggling when trying to fit two windows next to each other or continuously clicking between layers of windows on the desktop.

Most of us have experienced clicking around to find the window we actually need in a layer of different applications. This is one of the things that eats up time during the day and that using dual screens can help eliminate.

According to a study by software developer Mavenlink, 73% of surveyed businesses say they spend over an hour per day on average just switching between different apps.

Productivity Research on Dual-Screens

So just how much can using a second monitor improve productivity? Probably more than you realize.

Jon Peddie Research looked at the benefit of using two screens connected to a desktop computer or laptop for several years. It found that overall, employees in all types of jobs can improve productivity by an average of 42%.

From three studies conducted over 15 years, it also found that between 2002 and 2017, there’s been a significant rise in the use of two monitors, with a compound annual growth rate of 10%.

The company’s namesake put it simply saying, “The more you can see, the more you can do.”

What Are the Advantages of Adding a 2nd Screen?

Do More in Less time

The biggest advantage to using a second monitor is that you can do more in less time because you’re not struggling to get to the windows you need when you need them.

With an additional monitor, you can keep programs like email always open on one screen while you work in other programs on the second screen. You’re able to work more fluidly, getting to all your apps when you need them.

Expands Screen Space for Laptops

Laptops are great for portability, especially when traveling or moving between home and work (as many employees do these days). But the more portable the laptop, the smaller the screen space.

One big drawback of using a laptop is that they will have a smaller monitor. There is also the difficulty in positioning. When using them on a desk, people will often try to prop them up, but the person is still staring down at the screen in most cases.

Connecting your laptop to a monitor can significantly improve the experience and make it like working on a normal desktop PC. You can either choose to mirror your entire screen or still make use of the laptop screen for some activities while using the larger screen for others.

Side-by-Side Comparisons Are Easier

There are a lot of tasks that require looking at data in two windows. You may be editing and comparing a finished design with the original instructions. Or you may have to pull details from notes to include in a PowerPoint presentation.

Trying to get two windows up on a single screen side-by-side can be frustrating. You may try to resize the windows just so, only to have your configuration lost when you have to maximize a screen to click a menu item or scroll.

With two monitors, you have the screen real estate you need to fully open both windows and have them right next to each other so you can easily do your work.

More Freedom During Video Calls

Have you ever been screen sharing on a video call and needed to check an email or review notes? It’s difficult to do that when everyone can see your screen. We often “sanitize” our screens (like turning off alerts, etc.) before we go into a meeting to ensure nothing that should not appear is popping up.

With dual screens, you can choose which screen you want to share during meetings, and still have apps open on the other screen that no one can see. This is a big advantage if you need to check for an email or message someone while you’re sharing your screen.

Fairly Inexpensive Productivity Booster

Purchasing another display is a fairly low investment when looking at technology. A monitor can be purchased from anywhere between $125 to $250 on average. And with a 42% average productivity boost, it can have a pretty sweet ROI.

There is also no big learning curve with this upgrade. Once the monitor is plugged in and the PC is set to see the additional screen, it’s good to go. Users can simply drag apps and documents from one screen to another as if they had one large screen.

Need Help Improving Productivity?

There are several productivity boosts that you can get using the right technology tools, and they don’t have to cost a fortune. Ask us how we can help you!


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Laptop, Mouse, Stethoscope, Notebook, Keyboard

Purchasing a new computer is a big investment. Many small businesses and home PC owners end up struggling with older systems because they want to get as many years out of them as possible.

Have you found yourself banging on your keyboard in frustration? Have you tried every tip and trick you found online, only to still struggle with a slow PC? 

There are some promising upgrades you can do that will cost much less than the price of a new computer, while making your PC feel like new again. 

Here are some of the options you can try to improve the performance of an older computer.

Upgrade to a Solid-State Drive (SSD)

Prices for solid-state drives have come down quite a bit in the past few years, making them an affordable upgrade that can breathe life back into an older PC that might be slowing down.

Unlike hard disk drives (HDDs), SSDs do not have any moving parts and use a flash memory that allows for a quicker response time. You can improve your time to boot and your experience when searching files, opening applications, and other activities. 

Some of the advantages of upgrading your computer’s hard drive to SSD include:

  • SSD read/write speeds up to 2500 MB/second compared to HDD at up to 200 MB/second
  • SSD access time of 0.1ms as compared to HDD at 5.5-8.0ms
  • SSDs use between 2-5 watts of energy compared to HDD at 6-15 watts

Increase the RAM (Memory)

One upgrade that is very low-cost and can mean a significant increase in performance is a memory upgrade. If your PC was one of the cheaper ones that only had 4GB of RAM when you bought it, you likely have trouble opening too many tabs in your browser or using any graphics-heavy program.

Upgrading your RAM, if your PC has available memory slots, to 8GB or 12GB can make it seem like you have an entirely new computer due to the big increase in speed.

Upgrade the Graphics Card

If you play computer games or work in any type of video, imaging, or 3D software, an outdated graphics card can ruin your experience. 

Instead of replacing your entire computer, just upgrading the graphics card to a more robust model can improve your PC’s performance and give you several more useful years from it.

Replace Your PC Cooling System

Heat is an enemy of your computer’s internal parts. If your cooling system is getting worn out and not working the way it should be, then excess heat can be building up inside your device.

When this happens things can get strange, with programs crashing or your system rebooting on its own.

If you suspect excess heat may be an issue, have your computer’s fan and cooling system checked out to see if it needs replacing.

Connect an External Monitor to a Laptop

If you’re working on a laptop and having a hard time multi-tasking due to limited screen real estate, consider getting an external monitor rather than replacing your entire PC.

Monitors are just a fraction of the cost of computers, and having a screen twice the size of the one on your laptop can make all the difference in the world and improve productivity due to the additional screen space.

Replace Your Keyboard

Older keywords can stick, lose keys, and have the writing rubbed off the keys, making it more difficult to tell a “prt screen” from a “delete” button. If the performance of your PC is hampered by a frustrating keyboard, an upgrade can be a very inexpensive way to improve your equipment.

Get an External Hard Drive

Computers can slow down and be more difficult to use when the hard drive fills up with data. Over the years, files build up, and many users never take the time to go through and delete those that are unnecessary.

Buying an external hard drive can allow you to offload files that may be slowing you down, while still keeping them easily accessible.

Another benefit of an external hard drive is that it’s portable and can easily be carried between home and work and used in both places.

Get a Professional Computer Tune-Up

Those free PC cleaner tools you find online aren’t going to give you the type of tune-up that a professional IT provider can give. We will go through things like the Windows Registry, duplicate system files, internal errors, and more to clean up your system and remove all the “junk” that has built up over the years.

We can also do a maintenance check for things like failing parts, and provide expert guidance on your most impactful upgrade options. 

Get Help Improving Your Computer’s Performance Today!

Don’t struggle with an older PC! We can help you with cost-effective upgrade options that will fit your system and budget perfectly.


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This Article has been Republished with Permission from The Technology Press.