Autotask Consultant

Autotask Consulting Services for MSP Success

We help you optimise Autotask PSA to automate your entire operation and deliver peace of mind. Independent Autotask consulting services tailored for MSP businesses, from implementation through to whole-team training.

Talk to an Autotask Consultant

To help MSP business owners get the most from Autotask, we offer:

Initial Implementation

A comprehensive, ground-up implementation of Autotask PSA. We delve into every aspect of your business, configuring the essential elements to maximise automation across your MSP. Whether you're adopting your first PSA or transitioning from a different system, we mitigate the impact on your operations and minimise downtime during and after setup.

Our approach to training is tailored and systematic — weekly sessions that first grasp the overarching structure of your company, then a strategic plan focusing each week on a different aspect of the system.

Integrations

Looking to integrate a third-party application? We're adept at connecting a variety of systems with Autotask to create a unified solution that automates your business processes — from identifying workflow bottlenecks to crafting bespoke integrations.

  • QuickBooks Online & Xero
  • Sage 50
  • Datto RMM (and other RMM tools)
  • Zomentum & other quoting tools
  • Custom integrations

Whole Team Training

Tailored and systematic training, starting with weekly sessions to grasp the overarching structure of your company. Our experts teach you and your team how the system functions, and customise it to integrate seamlessly with your operations.

  • Contracts
  • CRM
  • Workflow Rules
  • Billing
  • Inventory, Products & Services
  • Quoting & Purchase Orders
  • Projects

Elevate your MSP with expert Autotask consulting

Our Autotask consulting services are designed to revolutionise how Managed Service Providers operate, offering unparalleled efficiency and profitability. Led by Chris Timm — who successfully ran and sold an MSP business, and now shares his knowledge as the author of "PSA Profitability: The Ultimate Guide to Choosing, Implementing, and Using a PSA Tool for Maximum Profitability" — we bring proven strategies directly to your business.

Frequently asked questions

What does an Autotask consultant help with?

An Autotask consultant configures ticketing, contracts, custom fields, and reporting inside Autotask PSA so it matches how your MSP runs, and trains your team to actually use it well.

How long does an Autotask implementation take?

A full Autotask implementation typically runs over 10 to 15 weeks, working in one-hour sessions each week. That covers contracts, service desk, billing, project management, CRM, and reporting — building it up in manageable stages rather than trying to configure everything at once.

Do you help MSPs moving from Autotask to HaloPSA?

Yes — see our HaloPSA and Autotask migration services if you're considering moving from Autotask to HaloPSA, or from HaloPSA back to Autotask.

Ready to transform your MSP?

Contact us now to discover how our expert Autotask consulting services can help you become a more efficient and profitable MSP.

Let's Talk