Entries by Anne Smith

The Benefits of using an independent Consultant to implement your PSA tool

As an MSP, a Professional Services Automation (PSA) tool is the engine that runs your business.  It is one of the most important tools you can use in your business as it is the central location for everything your business does.   You have made the important decision that you need Professional Services Automation (PSA) Software in your business.  You have decided […]


Why you should join the CompTIA UK Business Technology Community

When you hear the name CompTIA, you immediately think of its leading certification programs for the IT industry. CompTIA represents this and so much more, it is a world leading tech association that, amongst other things, conducts relevant and up-to-date research and has engaging member communities and councils. Their unparalleled programs set industry standards, foster skills development and generate knowledge and insight every day. With its members, CompTIA is building the foundation for technology’s future.  But let us focus on CompTIA’s […]

The Benefits of using a 3rd Party Quoting Tool

Sondela Consulting works with MSPs to help them get the most out of their PSA and RMM tools, optimise their IT Management Tools and advise on business best practices  During consulting calls, the subject of using a 3rd party tool often comes up.  The PSA tools have built–in quoting systems however they are limited in their capabilities.  There are many benefits to using […]