We help MSPs get the most out
of their PSA & RMM tools

Sondela is a Zulu word for “Advance”.
Let Sondela lead your business forward
by optimising your software to make you more successful
and efficient and realise profitability much quicker.

MSP Consulting/Coaching Our Book - PSA Profitability

Your IT management tools should help, not hinder

Sondela Consulting is an award winning Business Consultancy firm based in the UK, serving customers all over the world specialising in PSA & RMM tools, optimisation of IT Management Tools and advising on business best practices. We have a passion for turning MSPs into well-oiled machines. Every recommendation we make is geared towards enhancing profits, efficiency and customer satisfaction.

Optimised PSA and RMM tools save you time and money!

FOR YOUR BUSINESS

Determine and focus on the most profitable projects and services with in-depth, auto-generated reports

Gain insight on processes that consume the most resources on a visually pleasing dashboard

Manage, track, and forecast opportunities on a project-by-project basis to deliver results quickly and efficiently

FOR YOUR CUSTOMERS

Secure systems remotely by getting notified of anomalies and failed backups to protect against hacks, scams, and viruses

Troubleshoot software compatibility issues and sluggish performance proactively to minimise downtime

Automate general system maintenance tasks such as patches and updates to keep client systems running smoothly, 24x7x365

If you have a specific question or a burning issue and would like to book a 1:1 with me, click below

BOOK POWER HOUR

Raving fans

Chris Moroz, President, YourIT

“Sondela Consulting has saved me countless hours in AutoTask customization and learning.

What would normally take me 3-4 hours of research, implementation, testing, and refining only takes Chris and the team at Sondela 30 minutes to have up and running (and clearly explained). I highly recommend them to any MSP. ”

Chris Gorman, Director, Apex Computing Services

“As a result of the consultancy Sondela has delivered, we have a much better view of Contract Profitability. We are able to start a quote in Autotask and carry all the way through to invoicing – something which was.

This has saved us a massive amount of internal time and will allow us to continue our growth.”

Daniel Garner, Head of Technical Delivery, QDOS-sbl

“We engaged Chris to help us review how we use our Autotask instance, and to recommend changes to configuration and process to make our business work more efficiently. Chris has impressed us with his knowledge and context of the system, as well as his personality – he is someone you needn’t be afraid of setting free among your team.

We’re still working with Chris to make further improvements, but already we’re seeing smoother process and improved transparency through the changes he has helped us make.”