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Award-winning HaloPSA and Autotask consulting for MSPs worldwide. We optimise your PSA tools and advise on business best practice, so every recommendation increases profit, efficiency, and customer satisfaction.
"Chris has been working closely with Halo since 2022, during which time he has been instrumental in helping our customers become more profitable within their businesses, by leveraging his experience of building and exiting a profitable MSP business.
Chris has also played a pivotal role in designing and recording a HaloPSA implementation series along with the senior team at Halo, which is now available on his successful YouTube channel for Free. We are proud to partner with Sondela Consulting and would highly recommend them to any of our partners to help them take HaloPSA to the next level."
"Chris was instrumental in helping us migrate from Autotask PSA to Halo PSA. His experience was clear throughout the project, particularly when identifying potential pitfalls that could easily have caused problems if they hadn't been addressed early. Having someone who has completed many of these migrations gave us confidence that we were following a proven approach rather than learning through trial and error.
The project was well organised, with a structured implementation plan that covered all of the key areas we needed, including billing, tickets and projects, while still allowing the flexibility to tailor the process to our own business requirements. Chris was knowledgeable, approachable and always happy to provide practical advice. I'd have no hesitation in recommending him to any business planning a move to Halo PSA."
"Chris has been instrumental in helping us on our journey of transitioning from ConnectWise to HaloPSA. Despite the many challenges we have had, Chris was there to help us and see us through. We would highly recommend him and his team."
"Sondela Consulting has saved me countless hours in Autotask customization and learning. What would normally take me 3-4 hours of research, implementation, testing, and refining only takes Chris and the team at Sondela 30 minutes to have up and running (and clearly explained). I highly recommend them to any MSP."
"As a result of the consultancy Sondela has delivered, we have a much better view of Contract Profitability. We are able to start a quote in Autotask and carry all the way through to invoicing – something which was something we were never able to do. This has saved us a massive amount of internal time and will allow us to continue our growth."
"Chris and his team at Sondela Consulting helped us migrate to Autotask back in the day, and when it came time to migrate us to Halo I asked him to assist again. He's always been a great consultant for us and has trained both me and staff members on how to better use our tools. I wouldn't hesitate to reach out to him for any consulting you needed for HaloPSA."
"Chris and his Team at Sondela Consulting, have helped us transform our business by aligning our processes during the HaloPSA implementation. I would highly recommend Sondela to anyone looking for the same."
Whether you're just getting started or you've been running HaloPSA for years, we tune your workflows, ticketing, and automations so the platform works the way your MSP actually operates — not the other way round.
Explore HaloPSA ConsultingA full Autotask implementation typically runs over 10 to 15 weeks, in one-hour sessions each week — covering contracts, service desk, billing, project management, CRM and reporting. Built up in stages, explained as we go, rather than everything switched on at once.
Explore Autotask ConsultingFocus on the most profitable projects and services with in-depth, auto-generated reports.
Insight on the processes consuming the most resources, on a dashboard people actually use.
Track and forecast opportunities project-by-project to deliver results efficiently.
Get notified of anomalies and failed backups to protect against hacks and data loss.
Catch software compatibility issues and sluggish performance before they cause downtime.
Keep client systems running smoothly 24x7x365 with automated patches and maintenance.
Agnostic, elegant advice tailored to your MSP — from PSA implementation through to ongoing support.
Configuration, custom reporting, and hands-on training for your team.
Find out moreMoving from Autotask to HaloPSA (or back again)? We plan and run the migration end-to-end.
Find out moreReady to turn your PSA into a well-oiled machine? Let's talk about where you're losing time and money.
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